At Love, Linda, LLC we respect and protect the privacy of our customers and those who use our website. To accomplish this, we collect certain personally identifiable information ("PII") that permits us to customize and enhance your on-line shopping experience and to communicate with you about our products, services, promotions and contests. The following Privacy Policy provides details about how your PII is collected and used.
What This Policy Covers
This policy describes the customer information we collect and why; how we use this information and when we share it with third parties; the choices you can make about how your personal information is collected, used and shared; and the data security, accuracy and access measures we have adopted to protect customer information under our control from loss, misuse or alteration.
The policy applies solely to information collected by Love, Linda’s web site. It does not apply to the practices of people that Love, Linda does not employ or companies that Love, Linda does not own or operate.
Love, Linda's web site may be linked to Internet sites operated by other companies. Although we choose our business partners carefully, Love, Linda is not responsible for the privacy practices of web sites operated by third parties that are linked to our site or for the privacy practices of a third party. Once you've left the Love, Linda site via such a link, you should check the applicable privacy policy of the third-party site to determine how they will handle any PII they collect from you.
The Information We Collect
Love, Linda collects certain PII when you register for our newsletter or on-line shopping, place an order, or request other services that require information, registration or subscription. This information may include your name, mailing address, e-mail address, phone number, credit card numbers and personal interests. We also keep a record of your product interests and purchases on- line, and automatically receive and record information on our server logs from your browser (including your IP address, Love, Linda cookie information, and the page you requested).
Love, Linda may use cookies to relate your use of our web site to PII you have submitted to us. For example, if you've asked us to send you information about our upcoming products or promotions, cookie information may allow us to limit the materials we send you to items we know you will find interesting, based on your prior online activities and preferences. By submitting your information to us, you are expressly agreeing that we may coordinate personal and cookie or other clickstream information in this manner (i.e., you have "opted in").
You can program your computer to warn you each time a cookie is being sent or to refuse cookies completely. However, without cookies you may not have access to certain features on Love, Linda's web site, such as personalization of site content.
How We Use Information
Love, Linda uses customer information for three general purposes: to customize the advertising and content you see on our sites; to fulfill your requests for certain products and services; and to contact you about new products or services, special events and promotions. We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. Love, Linda normally will not link IP addresses to PII, but reserves the right to do so in order to identify a user when we feel this is necessary to enforce compliance with our internal policies or Terms of Use or to protect our service, site, customers or others.
How We Share Information
Except as described below, Love, Linda will not sell, share or rent your PII to any third party.
Love, Linda may send PII about you to other companies or people when: we have your consent to share such information; we need to share such information to fulfill promotional obligations; we need to share such information with companies that work on behalf of Love, Linda, in order for them to provide a product or service you have requested; we respond to subpoenas, court orders or legal process; or we find that your actions on our web site violate the Love, Linda Terms of Use or any of our usage guidelines for specific products or services.
Love, Linda may also share aggregate demographic information (such as the age and, gender of your child and types of products or services purchased) with our business partners, franchisees, advertisers, and other third parties. Such information does not identify any individual person. This information sharing permits us to customize our on-line content, services and advertising to enrich your experience at our site.
How You Can Access, Change or Delete Your Information and Preferences
You may, at any time, access and verify, correct, update or remove your PII and preferences on- line at lovelinda.com and/or by contacting our Customer Support Team by e-mail at privacy@lovelinda.com. In addition, if you prefer not to receive information from us, either through e-mail, postal mail or phone, please let us know by sending us an e-mail. Please note that it may take up to two weeks for your request to become effective. Thereafter, when you make purchases, we may still send you an e-mail confirmation and may need to contact you by phone, postal mail or e-mail if we have questions regarding your order.
Third Party Email Company
Love, Linda uses a third party called Constant Contact to distribute e-mails, and to collect and store consumer registration information. Click here to see Constant Contact's Email Privacy Policy, and here to see Constant Contact's Anti-Spam Policy .
How We Protect Kids’ Privacy
Love, Linda is concerned about the safety and security of children when they use the Internet. In accordance with the Children’s Online Privacy Protection Act of 1998 ("COPPA"), we will never knowingly request PII from anyone under the age of 13 without prior verifiable parental consent.
About “Cookies”
A “cookie” is a piece of data stored on the user’s hard drive containing information about the user. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. Cookies permit us to track and target the interests of our users in order to enhance their experience on our web site.
Love, Linda never saves passwords or credit card information in cookies.
Advertisers or other companies do not have access to Love, Linda’s cookies. Love, Linda may allow business partners that are presenting advertisements on some of our pages to set and access their cookies on your computer. In such cases, however, Love, Linda has no access to or control over such cookies.
Data and Credit Card Security
Love, Linda takes the security of your private information very seriously. If at any time you believe the security of your password or account information has been compromised, please notify Love, Linda immediately and either change your member information on-line or contact the Love, Linda Customer Service Team at the email address above. Should you discover an unauthorized use of your credit or debit card, you should notify your card provider immediately in accordance with the terms of your agreement with that company.
Changes to Policy
Love, Linda reserves the right to change, modify or amend this policy from time to time. If we make any significant changes to this policy, we will post those changes here. Love, Linda encourages you to periodically review this policy to be informed of how we collect, use and protect your information.
How to Contact Us
If you have any issues or complaints regarding this Privacy Policy, please contact:
Lovelinda.com General Counsel/Privacy Officer Love, Linda 638 Lindero Canyon Road, #118 Oak Park, CA 91377 (888) 657-8339 Fax: (760) 465-9760 or e-mail us at privacy@lovelinda.com
