What This Policy Covers
This policy describes the customer information we collect and why; how we use this information and when we share it with third parties; the choices you can make about how your personal information is collected, used and shared; and the data security, accuracy and access measures we have adopted to protect customer information under our control from loss, misuse or alteration.
The policy applies solely to information collected by LL’s web site. It does not apply to the practices of people that LL does not employ or companies that LL does not own or operate.
The Information We Collect
LL collects certain PII when you register for our newsletter or on-line shopping, place an order, or request other services that require information, registration or subscription. This information may include your name, mailing address, e-mail address, phone number, credit card numbers and personal interests. We also keep a record of your product interests and purchases on-line, and automatically receive and record information on our server logs from your browser (including your IP address, LL cookie information, and the page you requested).
How We Collect Information
We collect information you provide to us when you request or purchase products, services or information from us, register with us, participate in a public forum or other activities on our site and/or applications. You may provide information in a variety of ways, including by typing or using voice commands.
We collect information through a variety of technologies, such as cookies, Flash cookies, pixels, tags, software development kids (“SDK’s), application program interfaces and web beacons including when you visit our site and/or applications or use our application on third-party sites or platforms using one or more devices, whether or not you are logged in or registered.
We collect information using analytics tools, including when you visit our sites and/or applications or use our applications on third-party sites or platforms.
We may acquire information from other trusted sources to update or supplement the information you provide, or we collect automatically. Such data may include your postal address or your geo-location. Applicable laws may require that you authorize third-party applications to share your information with us before we can acquire it.
How We Use Information
How We Share Information
Except as described below, LL will not sell, share or rent your PII to any third party.
TBA may also share aggregate demographic information (such as the age and, gender of your child and types of products or services purchased) with our business partners, franchisees, advertisers, and other third parties. Such information does not identify any individual person. This information sharing permits us to customize our on-line content, services and advertising to enrich your experience at our site.
How You Can Access, Change or Delete Your Information and Preferences
You may, at any time, access and verify, correct, update or remove your PII and preferences on-line at lovelinda.com and/or by contacting our Customer Support Team by e-mail at firstname.lastname@example.org. In addition, if you prefer not to receive information from us, either through e-mail, postal mail or phone, please let us know by sending us an e-mail. Please note that it may take up to two weeks for your request to become effective. Thereafter, when you make purchases, we may still send you an e-mail confirmation and may need to contact you by phone, postal mail or e-mail if we have questions regarding your order.
Third Party Email Company
How We Protect Kids’ Privacy
LL is concerned about the safety and security of children when they use the Internet. In accordance with the Children’s Online Privacy Protection Act of 1998 ("COPPA"), we will never knowingly request PII from anyone under the age of 13 without prior verifiable parental consent.
A “cookie” is a piece of data stored on the user’s hard drive containing information about the user. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. Cookies permit us to track and target the interests of our users in order to enhance their experience on our web site.
LL never saves passwords or credit card information in cookies.
Advertisers or other companies do not have access to LL’s cookies. TBA may allow business partners that are presenting advertisements on some of our pages to set and access their cookies on your computer. In such cases, however, LL has no access to or control over such cookies.
Data and Credit Card Security
LL takes the security of your private information very seriously. If at any time you believe the security of your password or account information has been compromised, please notify LL immediately and either change your member information on-line or contact the LL Customer Service Team at the email address above. Should you discover an unauthorized use of your credit or debit card, you should notify your card provider immediately in accordance with the terms of your agreement with that company.
Your General Data Protection Rights ("GDPR")
Subject to applicable law, you may also have the right to (i) restrict LL's use of information that constitutes your personal data and (ii) lodge a complaint with your local data protection authority in the European Union. If you are a resident of the European Economic Area and believe we maintain your personal data within the scope of the GDPR, you may direct questions and/or complaints to our lead authority.
Changes to Policy
LL reserves the right to change, modify or amend this policy from time to time. If we make any significant changes to this policy, we will post those changes here. LL encourages you to periodically review this policy to be informed of how we collect, use and protect your information.
How to Contact Us
Love, Linda, LLC
General Counsel/Privacy Officer
5776 Lindero Canyon Road, #391D
Westlake Village CA 91362
or e-mail us at
Welcome to the LL Web Site ("Site"). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by the terms (the "Agreement"). LL recommends that children use the Internet under adult supervision.
We may change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move, add to or delete portions of our Site from time to time.
Unless otherwise noted, all materials, including (without limitation) images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by LL. LL's trademarks and trade dress may not be used in connection with any product or service that is not LL's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits LL. All other trademarks not owned by LL that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by LL. The Site as a whole is protected by copyright and trade dress. All worldwide rights, title and interests are reserved. LL and all other LL marks, graphics, logos, page headers, button icons, scripts and service names appearing at this Site are trademarks or trade dress of LL. The Contents of our site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
User Comments, Feedback, and other Submissions
We welcome your feedback on the Site. All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to LL on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain LL's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to LL of all worldwide rights, title and interests in all copyrights and other intellectual property in the Comments. LL will own exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. LL is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay any compensation for any Comments; or (3) to respond to any user Comments. You represent that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further represent that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
Product Availability & Pricing
Most LL products displayed at the Site are available through the LL web site while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in all sizes and colors. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, LL shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. LL shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, LL shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Product Display and Description
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your computer monitor, we cannot guarantee that your monitor's display of any color or texture or detail of actual merchandise will be accurate. LL cannot guarantee that product descriptions or the Content of this Site is accurate, complete, reliable, current or error-free. If you determine that a product offered by LL is not as described, your sole remedy is to return it in an unused condition for a refund.
Links to Other Web Sites and Services
To the extent that this Site contains links to outside services and resources, the availability and content of which LL does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource. LL makes no representation or warranty that any web site links contain suitable, appropriate materials. LL does not assume any responsibility or liability for the actions products or content of any other third parties.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TBA DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM TBA ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE BY YOUR USE OF THE SITE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT OR SOFTWARE YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT TBA SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
You agree to defend, indemnify and hold LL harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site or any claim by a third party that your Comments infringe the third party's rights.
Unless otherwise specified, this Site and the Contents thereof are displayed solely for the purpose of promoting LL's products and services available in the United States and select foreign markets. This Site is controlled and operated by LL from its offices in Oak Park, California.
This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of California, County of Ventura and/or the Southern District of California. If any conditions or portions of this Agreement are deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
LL may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in LL's sole discretion you fail to comply with any term or provision of this Agreement
Updated December 2020