PRIVACY POLICY - OUR COMMITMENT TO PRIVACY

At Love, Linda, LLC we respect and protect the privacy of our customers and those who use our website. To accomplish this, we collect certain personally identifiable information ("PII") that permits us to customize and enhance your on-line shopping experience and to communicate with you about our products, services, promotions and contests. The following Privacy Policy provides details about how your PII is collected and used.

What This Policy Covers

This policy describes the customer information we collect and why; how we use this information and when we share it with third parties; the choices you can make about how your personal information is collected, used and shared; and the data security, accuracy and access measures we have adopted to protect  customer information under our control from loss, misuse or alteration.

The policy applies solely to information collected by Love, Linda’s web site. It does not apply to the practices of people that Love, Linda does not employ or companies that Love, Linda does not own or operate.

Love, Linda's web site may be linked to Internet sites operated by other companies.  Although we choose our business partners carefully, Love, Linda is not responsible for the privacy practices of web sites operated by third parties that are linked to our site or for the privacy practices of a third party.  Once you've left the Love, Linda site via such a link, you should check the applicable privacy policy of the third-party site to determine how they will handle any PII they collect from you.

The Information We Collect

Love, Linda collects certain PII when you register for our newsletter or on-line shopping, place an order, or request other services that require information, registration or subscription. This information may include your name, mailing address, e-mail address, phone number, credit card numbers and personal interests. We also keep a record of your product interests and purchases on-line, and automatically receive and record information on our server logs from your browser (including your IP address, Love, Linda cookie information, and the page you requested).

Love, Linda may use cookies to relate your use of our web site to PII you have submitted to us.  For example, if you've asked us to send you information about our upcoming products or promotions, cookie information may allow us to limit the materials we send you to items we know you will find interesting, based on your prior online activities and preferences.  By submitting your information to us, you are expressly agreeing that we may coordinate personal and cookie or other clickstream information in this manner (i.e., you have "opted in").

You can program your computer to warn you each time a cookie is being sent or to refuse cookies completely.  However, without cookies you may not have access to certain features on Love, Linda's web site, such as personalization of site content.

How We Use Information

Love, Linda uses customer information for three general purposes: to customize the advertising and content you see on our sites; to fulfill your requests for certain products and services; and to contact you about new products or services, special events and promotions. We use IP addresses to analyze trends, 
administer the site, track user’s movement, and gather broad demographic information for aggregate use. Love, Linda normally will not link IP addresses to PII, but reserves the right to do so in order to identify a user when we feel this is necessary to enforce compliance with our internal policies or Terms of Use or 
to protect our service, site, customers or others.

How We Share Information

Except as described below, Love, Linda will not sell, share or rent your PII to any third party.

Love, Linda may send PII about you to other companies or people when: we have your consent to share such information; we need to share such information to fulfill promotional obligations; we need to share such information with companies that work on behalf of Love, Linda, in order for them to provide a product or service you have requested; we respond to subpoenas, court orders or legal process; or we find that your actions on our web site violate the Love, Linda Terms of Use or any of our usage guidelines for specific products or services.

Love, Linda may also share aggregate demographic information (such as the age and, gender of your child and types of products or services purchased) with our business partners, franchisees, advertisers, and other third parties. Such information does not identify any individual person. This information sharing permits us to customize our on-line content, services and advertising to enrich your experience at our site.

How You Can Access, Change or Delete Your Information and Preferences

You may, at any time, access and verify, correct, update or remove your PII and preferences on-line at lovelinda.com and/or by contacting our Customer Support Team by e-mail at privacy@lovelinda.com. In addition, if you prefer not to receive information from us, either through e-mail, postal mail or phone, 
please let us know by sending us an e-mail. Please note that it may take up to two weeks for your request to become effective. Thereafter, when you make purchases, we may still send you an e-mail confirmation and may need to contact you by phone, postal mail or e-mail if we have questions regarding your order.

Third Party Email Company

Love, Linda uses a third party called Wix Shoutout to distribute e-mails, and to collect and store consumer registration information.  Click here to see their Privacy Policy.

How We Protect Kids’ Privacy

Love, Linda is concerned about the safety and security of children when they use the Internet. In accordance with the Children’s Online Privacy Protection Act of 1998 ("COPPA"), we will never knowingly request PII from anyone under the age of 13 without prior verifiable parental consent.

About “Cookies”

A “cookie” is a piece of data stored on the user’s hard drive containing information about the user. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. Cookies permit us to track and target the interests of our users in order to enhance their experience on our web site.

Love, Linda never saves passwords or credit card information in cookies.

Advertisers or other companies do not have access to Love, Linda’s cookies. Love, Linda may allow business partners that are presenting advertisements on some of our pages to set and access their cookies on your computer. In such cases, however, Love, Linda has no access to or control over such cookies.

Data and Credit Card Security

Love, Linda takes the security of your private information very seriously. If at any time you believe the security of your password or account information has been compromised, please notify Love, Linda immediately and either change your member information on-line or contact the Love, Linda Customer Service Team at the email address above. Should you discover an unauthorized use of your credit or debit card, you should notify your card provider immediately in accordance with the terms of your agreement with that company.

Changes to Policy

Love, Linda reserves the right to change, modify or amend this policy from time to time. If we make any significant changes to this policy, we will post those changes here. Love, Linda encourages you to periodically review this policy to be informed of how we collect, use and protect your information.

How to Contact Us

If you have any issues or complaints regarding this Privacy Policy, please contact:

Lovelinda.com
General Counsel/Privacy Officer
Love, Linda
5776 Lindero Canyon Road, #391D
Westlake Village CA 91362

888-657-8339
or e-mail us at privacy@lovelinda.com

TERMS OF USE

Welcome to the Love, Linda Web Site ("Site"). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by the terms (the "Agreement"). Love, Linda recommends that children use the Internet under adult supervision.

We may change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move, add to or delete portions of our Site from time to time.

Intellectual Property

Unless otherwise noted, all materials, including (without limitation) images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Love, Linda. Love, Linda's trademarks and trade dress may not be used in connection with any product or service that is not Love, Linda's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Love, Linda. All other trademarks not owned by Love, Linda that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Love, Linda. The Site as a whole is protected by copyright and trade dress. All worldwide rights, title and interests are reserved. Love, Linda and all other Love, 
Linda marks, graphics, logos, page headers, button icons, scripts and service names appearing at this Site are trademarks or trade dress of Love, Linda. The Contents of our site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

User Comments, Feedback, and other Submissions

We welcome your feedback on the Site. All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Love, Linda on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Love, Linda's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Love, Linda of all worldwide rights, title and interests in all copyrights and other intellectual property in the Comments. Love, Linda will own exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Love, Linda is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay any compensation for any Comments; or (3) to respond to any user Comments. You represent that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further represent that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely 
responsible for the content of any Comments you make.

Product Availability & Pricing

Most Love, Linda products displayed at the Site are available through the Love, Linda web site while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in all sizes and colors. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Love, Linda shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Love, Linda shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Love, Linda shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Product Display and Description

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your computer monitor, we cannot guarantee that your monitor's display of any color or texture or detail of actual merchandise will be accurate. Love, Linda cannot guarantee that product descriptions or the Content of this Site is accurate, complete, reliable, current or error-free. If you determine that a product offered by Love, Linda is not as described, your sole remedy is to return it in an unused condition for a refund.

Links to Other Web Sites and Services

To the extent that this Site contains links to outside services and resources, the availability and content of which Love, Linda does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource. Love, Linda makes no  representation or warranty that any web site links contain suitable, appropriate materials. Love, Linda does not assume any responsibility or liability for the actions products or content of any other third parties.

Disclaimer

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. LOVE, LINDA DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM LOVE, LINDA ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE BY YOUR USE OF THE SITE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT OR SOFTWARE YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT LOVE, LINDA SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

Indemnification

You agree to defend, indemnify and hold Love, Linda harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site or any claim by a third party that your Comments infringe the third party's rights.

Miscellaneous

Unless otherwise specified, this Site and the Contents thereof are displayed solely for the purpose of promoting Love, Linda's products and services available in the United States and select foreign markets. This Site is controlled and operated by Love, Linda from its offices in Oak Park, California.

This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of California, County of Ventura and/or the Southern District of 
California. If any conditions or portions of this Agreement are deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Termination

Love, Linda may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Love, Linda's sole discretion you fail to comply with any term or provision of this Agreement

Updated December 2018.

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